Privacy Policy

Swetlo (“we”, “us” or “our”) is committed to protecting your privacy. This privacy policy explains how your personal information is collected, used and disclosed by swetlo.

This privacy policy applies to our website and its associated subdomains (collectively, our “Service”) as well as our application, swetlo. By accessing or using our Service, you signify that you have read, understand and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referenced, they are strictly defined as:

Cookie: a small amount of data generated by a website and stored by your Internet browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: When this policy mentions “Company”, “we”, “us” or “our”, it refers to AMPLIFEO LTD, International House, 101 King’s Cross Road, London, United Kingdom WC1X 9LP, which is responsible for your information under this privacy policy.
Country: where swetlo or the owners/founders of swetlo are based, in this case it is the UK
Customer: means the company, organization or person who registers to use the swetlo Service to manage relationships with your consumers or users of the service.
Device: any Internet-connected device such as a phone, tablet, computer or other device that can be used to visit swetlo and use the Services.
IP Address: Every device connected to the Internet is assigned a number called an Internet Protocol (IP) address. These numbers are generally assigned in geographic blocks. An IP address can often be used to identify the location from which a device connects to the Internet.
Personnel: means persons employed by swetlo or under contract to carry out a service on behalf of one of the parties.
Personal data: any information which, directly, indirectly or in connection with other information — including a personal identification number — allows the identification or identifiability of a natural person.
Service: means the service provided by swetlo as described in the relative conditions (if available) and on this platform.
Third Party Service: means advertisers, contest sponsors, promotional and marketing partners and others who provide our content or whose products or services we think may be of interest to you.
Website: Swetlo website, accessible via this URL:
You: a person or entity registered with swetlo to use the Services.

What information do we collect?

We collect information about you when you visit our application, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

Name / Username
Phone numbers
Email addresses
Postal addresses
Job titles
Billing addresses
Debit/credit card numbers
Password

We also collect information on mobile devices for a better user experience, although these features are completely optional:

Location (GPS): Location data helps create an accurate representation of your interests, and this can be used to provide more targeted and relevant advertising to potential customers.
Directory (Contact List): Your contact list makes the application much easier for the user to use, as accessing your contacts from within the application saves you a lot of time.

How do we use the information we collect?

Any information we collect from you may be used in any of the following ways:

To personalize your experience (your information helps us better meet your individual needs)
To improve our app (we continually strive to improve our app offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us respond to your customer service requests and support needs more effectively)
To process transactions
To administer a contest, promotion, survey or other site feature
To send periodic emails

When does swetlo use end user information from third parties?

swetlo will collect end user data necessary to provide the swetlo Services to our customers.

End users may voluntarily provide us with information they have made available on social media sites. If you provide us with such information, we may collect publicly available information on the social media sites you indicate. You can control the amount of information that social networking sites make public by visiting those websites and changing your privacy settings.

When does swetlo use third party customer information?

We receive certain information from third parties when you contact us. For example, when you submit your email address to us to express your interest in becoming a swetlo customer, we receive information from a third party that provides automated fraud detection services to swetlo. We also occasionally collect information that is made public on social media sites. You can control the amount of information that social networking sites make public by visiting those websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the Application, storing and managing databases, managing emails, warehousing marketing, credit card processing, customer service and order fulfillment. for products and services you can purchase through the app. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and you.

We may share portions of our log file data, including IP addresses, for analysis with third parties such as web analytics partners, application developers and advertising networks. If your IP address is shared, it may be used to estimate general location and other technology data such as connection speed, whether you visited the app in a shared location, and the type of device used to visit the application. They may aggregate information about our advertising and what you see on the App and then provide audits, research and reporting for us and our advertisers. We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to complaints, legal proceedings (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical or actionable activity or to otherwise comply with applicable court orders, laws, rules and regulations.

Where and when is information collected from customers and end users?

swetlo will collect the personal information you submit to us. We may also receive personal information about you from third parties, as described above.

How do we use your email address?

By submitting your email address on this app, you agree to receive emails from us. You may cancel your participation in any of these mailing lists at any time by clicking on the unsubscribe link or other unsubscribe option included in the applicable email. We only send emails to people who have given us permission to contact them, either directly or through a third party. We don’t send unsolicited commercial emails because we hate spam as much as you do. By submitting your email address, you also agree that we may use your email address to target a customer audience on sites like Facebook, where we display personalized ads to specific people who have opted-in to receive communications from us . Email addresses submitted solely through the order processing page will be used for the sole purpose of sending you information and updates regarding your order. If, however, you have provided the same email to us by another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we keep your information?

We retain your information only for as long as we need it to provide swetlo to you and fulfill the purposes described in this policy. This is also the case for anyone with whom we share your information and who provides services on our behalf. When we no longer need to use your information and we no longer need to retain it to comply with our legal or regulatory obligations, we will delete it from our systems or de-identify it so that we cannot identify you .

How do we protect your information?

We implement various security measures to maintain the security of your personal information when you place an order or enter, submit or access your personal information. We offer the use of a secure server. All sensitive/credit information provided is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider database only to be accessible to authorized individuals with special access rights to these systems , and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financial data, etc.) is never kept on file. We cannot, however, ensure or guarantee the absolute security of any information you transmit to swetlo or guarantee that your information on the Service cannot be accessed, disclosed, modified or destroyed by a violation of one of our physical rights, technical or management. guarantees.

Could my information be transferred to other countries?

swetlo is incorporated in the United Kingdom. Information collected through our website, through direct interactions with you, or when using our support services, may be transferred from time to time to our offices or staff, or to third parties, located in worldwide, and can be viewed and hosted anywhere in the world. the world, including countries that do not have laws of general application regulating the use and transfer of this data. To the fullest extent permitted by applicable law, by using any of the above, you voluntarily consent to the cross-border transfer and hosting of such information.

Is the information collected via the swetlo service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help protect, prevent unauthorized access, maintain data security, and use your information properly. However, neither people nor security systems are infallible, including encryption systems. Additionally, people may commit intentional crimes, make mistakes, or fail to follow policies. Therefore, although we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes a non-cancelable obligation to protect your personal information, you agree that willful misconduct will be the standard used to measure our compliance with this obligation.

Can I update or correct my information?

The rights you have to request updates or corrections to information collected by swetlo depend on your relationship with swetlo. Staff may update or correct their information as detailed in our internal company employment policies.

Customers have the right to request restrictions on certain uses and disclosures of personally identifiable information as follows. You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete personally identifiable information stored about you on our site. systems (subject to the following paragraph), by canceling your account. Such updates, corrections, modifications and deletions will have no effect on other information that we maintain or on information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, modification or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for maintaining the confidentiality of your unique password and account information at all times.

You should be aware that it is not technologically feasible to delete from our system every record of the information you have provided to us. The need to back up our systems to protect information against accidental loss means that a copy of your information may exist in a non-erasable form which will be difficult, if not impossible, for us to locate. Immediately upon receipt of your request, all personal information stored in databases actively used by us and in other readily searchable media will be updated, corrected, modified or deleted, as applicable, as soon and to the extent reasonably and technically feasible.

If you are an end user and would like to update, delete or receive any information we hold about you, you may do so by contacting the organization of which you are a customer.

Staff

If you are a swetlo worker or candidate, we collect information that you voluntarily provide to us. We use collected information for human resources purposes to administer employee benefits and screen applicants.

You may contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we detain about you. Such updates, corrections, modifications and deletions will have no effect on other information that we maintain or on information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, modification or deletion.

Business sale

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of swetlo or any of its affiliates (as defined herein), or that part of swetlo or any of its affiliates to which the Service relates, or in the event that we cease operations or file a petition or have filed against us a petition for bankruptcy, reorganization or similar procedure, provided that the third party agrees to comply with the terms of this privacy policy.

Affiliates

We may disclose information (including personal information) about you to our affiliates. For the purposes of this Privacy Policy, “Affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with swetlo, whether by ownership or otherwise. Any information about you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Privacy Policy.

Applicable law

This Privacy Policy is governed by the laws of the United Kingdom without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those persons who may be entitled to bring claims under the Privacy Policy. Shield or Swiss-American frame.

The laws of the United Kingdom, excluding its conflicts of law rules, govern this Agreement and your use of the Application. Your use of the App may also be subject to other local, state, national or international laws.

By using swetlo or contacting us directly, you signify your acceptance of this privacy policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Continued use of the Website, engaging directly with us or posting changes to this Privacy Policy that do not materially affect the use or disclosure of your personal information will mean you accept those changes.

Your consent

We have updated our privacy policy to provide you with full transparency on what is set when you visit our site and how it is used. By using our application, creating an account or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to other websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by swetlo. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for their content by us. accuracy or completeness. Please remember that when you use a link to access the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those linked to on our platform, is subject to the rules and policies of that website. These third parties may use their own cookies or other methods to collect information about you.

This application may contain third-party advertisements and links to third-party sites. swetlo makes no representations as to the accuracy or suitability of the information contained in such advertisements or sites and accepts no responsibility for the conduct or content of such advertisements and sites and offers made by third parties.

Advertising keeps swetlo and many websites and services you use free. We work hard to ensure ads are safe, discreet and as relevant as possible.

Third party advertisements and links to other sites on which goods or services are advertised do not constitute endorsements or recommendations by swetlo of any third party sites, goods or services. swetlo takes no responsibility for the content of the advertisements, the promises made or the quality/reliability of the products or services offered in any advertisements.

Cookies for advertising

These cookies collect information over time about your online activity on the App and other online services to make online advertisements more relevant and effective for you. This is called interest-based advertising. They also perform functions such as preventing the same ad from continuously reappearing and ensuring that ads are correctly displayed to advertisers. Without cookies, it is very difficult for an advertiser to reach their audience or know how many ads were served and how many clicks they received.

Cookies

swetlo uses “Cookies” to identify which areas of our website you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to improve the performance and functionality of our application, but they are not essential to its use. However, without these cookies, some features such as videos may become unavailable or you will have to enter your login details each time you visit the app as we would not be able to remember that you have logged in previously. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access the features of our website correctly or at all. We never place personally identifiable information in cookies.

Blocking and disabling cookies and similar technologies

Wherever you are, you can also configure your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully use all of its features and services. You should also be aware that you may also lose some stored information (e.g. saved login information, site preferences) if you block cookies on your browser. Different browsers provide you with different controls. Disabling a cookie or cookie category does not delete the cookie from your browser, you will need to do this yourself from your browser, you should visit your browser’s help menu for more information.

Remarketing Services

We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) involves serving ads across the Internet to people who have previously visited your website. This allows your business to appear like it’s “following” people across the internet by serving ads on the websites and platforms they use most.

Payment details

With respect to any credit card or other payment processing details you have provided to us, we are committed to ensuring that such confidential information is stored as securely as possible.

Children’s privacy

We do not address anyone under the age of 13. We do not knowingly collect any personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact Us. If we learn that we have collected personal information from anyone under the age of 13 without verification of parental consent, we take steps to delete that information from our servers.

Changes to our privacy policy

We may change our Service and our policies, and we may need to make changes to this Privacy Policy so that it accurately reflects our Service and our policies. Unless the law requires otherwise, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they become effective. Thereafter, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

Third-party services

We may display, include or make available third party content (including data, information, applications and other products, services) or provide links to third party websites or services (“Third Party Services”).

You acknowledge and agree that swetlo shall not be responsible for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. swetlo does not assume and will have no liability to you or any other person or entity for any third party services.

Third Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Facebook Pixels

The Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. The Facebook pixel may collect information about your device when you use the Service. The Facebook pixel collects information held in accordance with its privacy policy

Tracking Technologies

- Google Maps API Google Maps API is a robust tool that can be used to create a custom map, searchable map, recording functions, view live data sync with location, plan routes or create an app composite to name a few.
  The Google Maps API may collect information from you and your device for security purposes.
  The Google Maps API collects information held in accordance with its privacy policy.

- CookiesWe use cookies to improve the performance and functionality of our platform, but they are not essential to their use. However, without these cookies, certain features such as videos may become unavailable or you will have to enter your login details each time you visit the Platform, as we would not be able to remember that you have logged in previously.

- SessionsWe use “Sessions” to identify which areas of our website you have visited. A session is a small piece of data stored on your computer or mobile device by your web browser.

Information on the General Data Protection Regulation (GDPR)

We may collect and use information about you if you reside in the European Economic Area (EEA), and in this section of our privacy policy we will explain exactly how and why this data is collected, and how we store this data under protection against replication or inappropriate use.

What is GDPR?

GDPR is a European privacy and data protection law that regulates how EU residents’ data is protected by companies and increases the control EU residents have over their data personal.

GDPR applies to any business operating globally and not just EU-based businesses and EU residents. Our customers’ data is important no matter where it is located, which is why we have implemented GDPR controls as a baseline standard for all our operations worldwide.

What are personal data?

Any data relating to an identifiable or identified person. The GDPR covers a wide range of information that can be used alone or in combination with other information to identify an individual. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation and ethnicity.

Data protection principles include requirements such as:

Personal data collected must be processed fairly, lawfully and transparently and must only be used in a way that an individual would reasonably expect.
Personal data should only be collected to achieve a specific purpose and should only be used for that purpose. Organizations must clarify why they need personal data when they collect it.
Personal data should not be kept for longer than necessary to achieve its purpose.
Individuals covered by the GDPR have the right to access their own personal data. They can also request a copy of their data and have their data updated, deleted, restricted or moved to another organization.

Why is GDPR important?

The GDPR adds new requirements for how businesses must protect the personal data of individuals that they collect and process. It also raises the compliance stakes by strengthening enforcement and imposing higher fines for violations. Beyond these facts, it is simply the right thing to do. At swetlo, we firmly believe that your data privacy is very important and we have already implemented strong security and privacy practices that go beyond the requirements of this new regulation.

Individual rights of data subjects – data access, portability and deletion

We are committed to helping our customers meet the data subject rights requirements of the GDPR. swetlo processes or stores all personal data with fully selected and DPA compliant providers. We keep all conversations and personal data for up to 6 years unless your account is deleted. In this case, we have all the data according to our terms of use and our privacy policy, but we will not keep it for more than 60 days.

We understand that if you work with EU customers you need to be able to provide them with the ability to access, update, retrieve and delete personal data. We have you! We were set up as self-service from the start and have always given you access to your data and that of your customers. Our customer support team is here to answer any questions you may have about using the API.

California residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, such as we explained it above. .

We are also required to provide information about the rights California residents have under California law. You can exercise the following rights:

Right to know and access. You may submit a verifiable request for information regarding: (1) categories of personal information that we collect, use or share; (2) the purposes for which categories of personal information are collected or used by us; (3) categories of sources from which we collect personal information; and (4) specific personal information we have collected about you.
Right to equal service. We will not discriminate against you for exercising your privacy rights.
Right of deletion. You may submit a verifiable request to close your account and we will delete the personal information about you that we have collected.
Request that a business that sells a consumer’s personal information not sell the consumer’s personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell our users’ personal information.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, as we have explained below. above.

CalOPPA users have the following rights:

Right to know and access. You may submit a verifiable request for information regarding: (1) categories of personal information that we collect, use or share; (2) the purposes for which categories of personal information are collected or used by us; (3) categories of sources from which we collect personal information; and (4) specific personal information we have collected about you.
Right to equal service. We will not discriminate against you for exercising your privacy rights.
Right of deletion. You may submit a verifiable request to close your account and we will delete the personal information about you that we have collected.
Right to request that a business that sells a consumer’s personal information not sell the consumer’s personal information.